Frequently Asked Questions

How does the diffuser machine work?

Airscent diffuser machines function by releasing scents as fine mists throughout the air. The oils are dispersed through the fragrance machine using a built-in fan or ultrasonic technology. This creates a pleasant, long-lasting aroma that completely fills your interior space.

How long does the fragrance oil bottle last?

Most of our 500ml fragrance bottles last 4-6 weeks, depending on the setting.

This can vary depending on factors you set within the Airscent mobile app, including fragrance intensity and frequency of use.

Does the machine have warranty?

Yes, all of our fragrance machines come with a 1-year warranty. We stand behind the quality and performance of our products. We will happily assist you with repairs or replacements if issues arise within the warranty period.

Do you offer rentals for businesses?

Absolutely! We understand the needs of businesses, so we offer a 24-month leasing option for our machines. This allows businesses to enjoy the benefits of our fragrance solutions without the upfront cost of purchasing the machines or dealing with maintenance.

Can we break the contract?

If circumstances arise, you can break a leasing contract with us with one month's written notice.

Are the diffusers safe for children and pets?

Yes, our diffusers are designed to be safe for both children and pets. Our fragrance oils are made from high-quality, non-toxic ingredients and are specifically formulated to be gentle and safe for everyone in the household. We always suggest watching children and pets around our diffusers just as you would with any other household appliance for safety.

Do we need to mix water with the AIRSCENT Aroma oil?

No water is needed just Pour it straight into the diffuser bottle.

Don't have your questions here?

Don't hesitate to contact our team at for more information.